Product Questions
Contact us if you have questions about the Radlamp 300 or associated products at:
Phone (530) 297-6073Fax (530) 297-6074
Warranty
Each Radlamp 300 is warranted to be free from defects in material and workmanship for a period of 90 days from the date of purchase. This warranty does not apply to any unit which has been subject to misuse, neglect, accident, or abnormal conditions of operation.
Our obligation under this warranty is limited to repairing or replacing, at our option, any unit returned to the factory within 90 days of the date of purchase, provided that we determine that the unit is defective and has been used in compliance with the terms of this warranty. If the failure has been caused by misuse, neglect, accident, or abnormal conditions of operation, repairs will be billed at a nominal cost.
The foregoing warranty is exclusive and in lieu of all other warranties, expressed or implied, including, but not limited to, any warranty of merchantability or fitness for any particular purpose. We shall not be liable for any special, incidental or consequential damages, whether in contract, tort, or otherwise.
Labor is $50.00 an hour + parts for a RADLAMP that falls outside the warranty guidelines.
Returns
Contact sales@radlamp.com to request a return authorization number (RMA).
When you receive an RMA number please ship to:
Returns - RADLAMP
12228 E Bennett Rd
Grass Valley, CA 95945
Detect the threat.
12228 E Bennett Rd., Grass Valley, CA 95945 (530) 297-6073
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